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A streamlined ordering solution for timeliness and efficiency.
— Klein-Dickert Glass
The back story
Klein-Dickert was looking to revamp their internal job costing software to simplify processes and ensure order timeliness. After partnering with several vendors but having limited success, Klein-Dickert was introduced to our user experience experts in hopes of creating a streamlined system. Our team visited the Klein-Dickert offices and shadowed employees to understand their processes and what they needed from a new platform. With a better understanding of operational processes, our team created a customized software that made employees lives easier with a new, more efficient digital process.
Services we've provided
- Onsite evaluation and research
- User experience (UX) planning
- Custom software development
- Software application consulting and implementation
- IT support
About Klein-Dickert Glass
Klein-Dickert Glass is a glass and glazing products and services company for commercial and residential work. Founded in 1919, Klein-Dickert operates locations in Madison, Milwaukee and Oshkosh, WI.